Frequently Asked Questions

Our ear care products are intended to help keep dog ears clean and dry with regular use. They do not contain any antimicrobial, antifungal, or antibacterial ingredients. If you are concerned that your dog may be experiencing an ear or yeast infection, please reach out to your veterinarian. They will be able to perform diagnostics to determine the cause of the infection, as well as prescribe medications to treat the infection.

Vet’s Best supplements are intended to aid, promote, and support the body, they are not intended to cure, reverse, or prevent any condition. Directions for use suggest one to two tablets daily, however our Urinary Tract Support Supplement is not intended for long term use. Please review the label entirely prior to use, specifically the product caution to determine if this product is appropriate for your pet. Additionally, please speak to your veterinarian about the addition of supplements into your pet’s routine, as they can make certain the individual needs of your little one have been considered.

The safety of the animals we serve is of utmost importance to us, which is why a caution has been placed on our Urinary Support for cats. Some of the active ingredients have the potential to decrease the pH of the urine, which can be detrimental in cats with kidney disease. A specific level of pH is necessary for these cats to help manage the disease. Please reach out to your veterinarian regarding which supplement you can safely provide to your cat if they are living with kidney disease.

If it doesn’t seem like your dog is receiving the full benefits of Aches Plus on a regular maintenance dose, they may benefit from a higher maintenance dose. It is important to make sure that your veterinarian confirms the increase will benefit your dog and has ruled out any underlying concerns.

Vet’s Best Comfort Calm uses naturally occurring active ingredients, which have calming properties to aid in relaxation as your pup encounters stress and tension from travel, loud noises, and big events. We suggest first trying out Vet’s Best Comfort Calm during a less stressful event to determine how your pet reacts to the supplement. This will help you determine if your little one will need to be re-dosed right before the event, and 6-8 hours following, or if the initial dose will be enough for your pet.

In many cases, multiple supplements can be used in conjunction. However, it is crucial to ensure they do not contain the same active ingredients to avoid overconsumption, as well not providing two of the same types of supplements, e.g., two joint supplements, two seasonal allergy supplements, even if they have different active ingredients. Always consult with your veterinarian before introducing new supplements into your pet’s regimen to ensure the safety of the supplement with any prescribed medications, as well as making sure your pet will benefit from the addition of the supplement in their routine. Lastly, read the product label through entirely before providing any supplement to your pet.

Currently, Vet’s Best does not make toothpaste for cats. However, our Innovation teams are continually looking at the potential to launch new products, and we certainly appreciate your interest in a cat toothpaste. For the safety of your cat, we do not recommend that our dog toothpaste is used in cats.

Our Vet’s Best Gentle Dental powders work systematically within the body. The active ingredients are absorbed in the gastro-intestinal tract, and then move into the saliva, working to maintain healthy breath, teeth, and gums.

Using the provided scoop, the daily amount according to your dog’s weight can be given during mealtimes alongside the other contents of their bowl or incorporated into a wet or sticky treat. It’s important to note however, that if your dog does not consume the entire portion, it should not be offered again until the following day. This is to make sure they are not receiving more than the intended daily amount.

If you have misplaced the enclosed scoop, a 1/8th teaspoon measuring spoon is the closest household measurement. To ensure accuracy, the product should be weighed and contain approximately 0.4 grams of product.

Our Vet’s Best Gentle Dental comes in a 75g (2.65oz) pouch, which will last a medium sized dog approximately 90 days. The amount given daily depends on the size of the animal, so the supply will last longer for smaller dogs than it would for larger breed dogs. Additionally, using the product for multiple pets in the same household will also affect the amount of time the product lasts.

Our Vet’s Best Gentle Dental powder bears the NASC Quality Seal, which provides strict guidelines for product quality, consistent sourcing, manufacturing standards, event reporting, labeling and claim requirements. Kelp can affect thyroid function; to ensure the safety of the pet’s we serve, it’s important to bring this to the attention of pet owners. We always suggest speaking to your trusted veterinarian before starting a supplement to make sure it is the right fit for your pup.

Vet’s Best Gentle Dental are specifically formulated for the species listed on the packaging and should not be used with any other species. Please reach out to your veterinarian so they can help you determine what products are appropriate for your pet.

Vet’s Best is reviewing the possibility of VOHC certification for our dental products. It’s important to note that the VOHC seal means that a dental product demonstrates dental efficacy for plaque or tartar and is not indicative of the safety of the product. Additionally, not all dental products go through the process of adding the VOHC seal to their product and this does not mean the product is not effective. Each company and brand determine whether they would like to pay the Veterinary Oral Health Council to evaluate the external testing that has been conducted to determine if the product demonstrates the effectiveness to control plaque and tartar control in animals.

When used with animals who have clean teeth, Vet’s Best Gentle Dental will help to prevent buildup of plaque and tartar. Unfortunately, with dogs who currently have dental disease, the length of time it will take to see results will vary depending on the current condition of your dog’s teeth.

Vet’s Best Gentle Dental powder does not have to be provided with food. However, if your pet is more sensitive to new additions to their diet, incorporating it in with their food may help their GI tract become acquainted with the product.

We do not suggest using multiple supplements that are intended for the same purpose. Always consult your veterinarian before introducing new supplements into your pet’s regimen to ensure the safety of the supplement with any prescribed medications, as well as making sure your pet will benefit from the addition of the supplement in their routine.

Vet’s Best Gentle Dental powder is intended to help keep plaque and tartar at bay and should be used to assist in a complete oral health routine for your dog. The Veterinary Oral Health Council recommends that teeth should be brushed daily if possible, and Gentle Dental powder does not count as a replacement for that process.

Vet’s Best Gentle Dental powder can be provided to dogs who have been weaned and are eating solid dog food. The amount offered should follow the directions for use chart on the packaging. Additionally, we always suggest speaking to your trusted veterinarian to ensure your little one will benefit from this supplement being added to their daily intake.

Currently, our toothbrush is only available for purchase alongside the toothpaste. However, our team is constantly evaluating new product opportunities, and we appreciate your interest in purchasing the toothbrush separately.

For the safety and happiness of your furry family member, we recommend that our products only be used for the species for which they are specifically designed. By doing so, you are ensuring your pets fully benefit from our carefully tailored solution.

Water and sodium benzoate are inert ingredients added into our flea and tick sprays. These are inactive ingredients, typically included as carriers of the botanicals used in the formula, along with providing a mild preservative.

Our Vet’s Best Spot-On for dogs can be used on dogs 3 months (12 weeks) of age and older. Our Vet’s Best Spot-On for cats, however, cannot be started until a kitten is 4 months (16 weeks) old. Additionally, Spot-On’s intended for dogs cannot be used on cats, and similarly, Spot-On’s intended for cats cannot be used on dogs. The safety of the animals we serve is top priority, and the formulations were made specifically for their intended species.

We developed the Cotton Spice flea and tick formula to expand the options available that pet parents can choose from. Neither formula is better than the other, but provide variation based on the needs and preferences of pet parents.

Our Flea and Tick products can be used to help keep fleas and ticks at bay and reduce the chance of recurrence when used as directed as part of a complete flea and tick maintenance program.

If you have accidentally applied our flea and tick products to your pet more than what is outlined on the package, please bathe your pet with warm water and dish soap, to remove the product from your pet. Do not use any flea and tick shampoos to bathe your pet to remove excess product from their skin, as this could add to the amount, instead of removing them. Additionally, please wait 48 hours after bathing to re-applying any flea and tick product. 

Our Cotton Spice formulas can be used up to twice weekly, with 48 hours between use. 

Our Peppermint formulas can be used up to twice daily, allowing 2-4 hours between use, not to exceed twice in 24 hours.

Our Cotton Spice Flea and Tick products work by contact, and you can start to see results within 30 minutes of applying the product, but full effect can take between 24-48 hours. It’s important to remember that the amount of space being treated, number of pets, and current population of pests should also be factored in.

Our Cotton Spice line contains products for both our canine and feline friends, and we suggest purchasing the correlating product for the individual pet.

Our Vet’s Best Cotton Spice formulas do not have an added scent, instead this is derived by the inclusion of the cottonseed and clove oil.

Our Yard and Kennel Spray Bottle has been designed to be used in conjunction with a hose attached to dilute the product appropriately and we do not recommend diluting the product manually. We understand that there are products available, like backpack sprayers, which are made to have products mixed in them for spraying outdoors. However, our product has not been evaluated for use in these, and for this reason do not recommend our Yard and Kennel Spray be used with these types of products.

Our Cotton Spice Dog and Home as well as our Cat and Home sprays have been tested and proven to kill not only bed bugs, but also fleas, ticks, mosquitoes, spiders, ants, roaches, and house flies by contact.

Our products have not been tested for use in conjunction with any other flea and tick product. It’s important to only use our product as directed, and not in conjunction with any other flea and tick medication. The safety of the pets we serve is of utmost importance to us, using multiple flea and tick treatments could lead to overexposure causing health concerns. Please reach out to your veterinarian for any use of multiple flea and tick treatments on your pet.

Our products are not tested for use with any other flea and tick product, including other flea and tick products within the Vet’s Best brand. Using multiple flea and tick treatments could lead to overexposure causing health concerns, and to ensure the safety of the pets we serve, do not suggest using multiple flea and tick treatments together. Please reach out directly to your veterinarian for any use of multiple flea and tick treatments on your pet.

We suggest all humans and pets be removed from the environment that has been treated until the product has completely dried. However, pets and children should always be removed from the area and should not be allowed back into the environment until the product has dried, which is approximately 30 minutes.

While inadvertent ingestion of the product in minimal amounts is not generally a concern, every pet is different with individual sensitivities. Monitor your pet to ensure they are not experiencing any vomiting, diarrhea, seizures, or any other abnormal behavior. If you notice any, please contact your veterinarian right away. 

The average drying time is typically within 30 minutes of application, but may vary depending on ambient conditions, coat type, thickness of coat and the amount applied. This product is not intended for ingestion, and access to licking the product should be prevented until the product has dried.

Our products have been crafted specifically for the intended species on the package and have not been tested for use with any other species. For the safety and happiness of your pets, our products should only be used on those listed on the packaging.

Unless explicitly listed on the label, our products are designed for use in animals 12 weeks of age or older and should not be used with pregnant or nursing animals. Always read the directions for use completely before applying a product. If you have questions regarding appropriateness of a product for your pet, working with your trusted veterinarian is the best way to determine if a product is suitable for your pet.

We always recommend working with your trusted veterinarian when determining the safety of a flea and tick treatment in conjunction with any medications or medical conditions. They have an in-depth knowledge of your pet’s specific needs and will be able to answer questions and provide guidance on what will work best with your pet.

Our products are designed to be used in support of an ongoing pest control and maintenance program and should be utilized as directed for flea and tick control and prevention.

Our flea and tick products are carefully formulated at an appropriate therapeutic inclusion rate, using high quality ingredients. These inclusion rates are safe and effective when used as directed and are created under state-driven regulations and the EPA. 

Each animal is unique, and a test spot application should always be conducted and carefully monitored prior to a full body application to ensure your pet isn’t sensitive to the product. We recommend that you work with your trusted veterinarian on a flea and tick prevention plan that works best for your furry family members and their specific needs.

Our Cotton Spice formulas can be used up to twice weekly, with 48 hours between use. 

Our Peppermint formulas can be used up to twice daily, allowing 2-4 hours between use.

Please allow 24 hours after using Vet’s Best flea and tick shampoos to apply Vet’s Best flea and tick sprays to the animal. This ensures your pet’s coat has dried completely, as well as making sure you’re not applying too much product at one time.

It is important to remember that adult fleas that are seen on a pet make up only 5% of the total population, as 95% live in the environment in other life stages. The minimum life cycle of a flea takes 3 months. It’s important to consistently treat both the pet and environment when dealing with fleas. The following are some things you can do to treat both your pet and the environment.  

• Treat all pets with a flea medication according to the package instructions.
• Treat the pet’s environment with a flea spray according to the package instructions.
• Vacuum carpet daily, emptying canister daily.
• Wash bedding, pet bedding, and rugs regularly with hot water. 

Our Vet’s Best Flea & Tick Itch Support is not intended to be used as a flea or tick preventative, but in conjunction with them. These delicious chews provide daily support for skin irritations associated with seasonal allergies and environmental contaminants like fleas and ticks. 

We strongly suggest using a flea and tick treatment for your pet alongside our Flea and Tick Itch Support to ensure you are keeping those pesky parasites at bay. Our Flea and Tick Itch Support is not a flea and tick treatment, so it is appropriate to use with your regular flea and tick prevention.

For dogs that weigh more than 51lbs, please provide 3 chews daily per the instructions on the back of the package. Conversely, dogs up to 25lbs can receive up to one chew per day, and it is not necessary to split chews for any weight less than 25lbs. It is always important to check the product instructions listed on the package to ensure you are providing your dog the correct amount.

Our Flea and Tick Itch Support works best when used daily, however, the length of time it takes to see results will depend on the current condition of your pet’s skin, environmental factors, and their daily nutritional intake.

In many cases, using multiple supplements for your pet is safe and indicated. However, it is crucial to ensure they do not contain the same active ingredients to avoid overconsumption, as well as not providing two of the same types of supplements, e.g., two skin and coat supplements, two seasonal allergy supplements, even if they have different active ingredients. Always consult with your veterinarian before introducing new supplements into your pet’s regimen to ensure the safety of the supplement with any prescribed medications, as well as making sure your pet will benefit from the addition of the supplement in their routine. Lastly, read the product label through entirely before providing any supplement to your pet.

Our Vet’s Best Flea and Tick Itch Support is specifically formulated for dogs, which is listed on the packaging. This product should not be used with cats or any other species. If you are needing a skin support supplement for an animal not listed on the package, your veterinarian should be able to help you identify what products would be appropriate for your pet.

While Vet’ supplements are made to aid, promote, and support the body, they are not intended to cure, reverse, or prevent any condition. If you feel as though one of our Vet’s Best supplements may benefit your dog, please speak to your veterinarian before adding the supplement to their daily routine to make certain your pet’s individual needs have been considered.

Garlic that has not been processed or is given in large quantities has the potential to cause Heinz Body Anemia. The inclusion of garlic in our Flea and Tick Itch Support has been processed prior to inclusion and is added in controlled amounts. Additionally, garlic is known to have antioxidant, and anti-inflammatory properties when used in the correct application and amounts. It’s important to note that the garlic in our product is included in very controlled quantities, and raw garlic should never be offered to your pet.

Anytime a pet ingests more than what is indicated under Directions for Use on the packaging, we strongly encourage you to contact your veterinarian, or pet poison immediately so they can determine what next steps should be taken for your pet. Veterinary professionals are best positioned to evaluate the situation and any potential impact an overdose can have on your individual pet’s health. It is important to have the product packaging available when you reach out, so they have all relevant information.

The restriction we have on age limit is due to development of the pet, not their weight. While your dog may be large for their age, we still want to ensure that the product is not administered until they are at least 12 weeks of age to ensure they have had adequate time to develop.

If your pet has a scheduled surgery, we strongly suggest speaking to your veterinarian at least a week prior to their procedure regarding the supplements and any medications they are currently taking. Your veterinarian will be able to provide guidance on when to stop current medications and supplements. If possible, bring the supplement bottle with you so that your veterinarian can look it over.

If your dog was recently diagnosed with anemia, please stop providing Vet’s Best Flea & Tick Itch Support right away, and then speak to your veterinarian as soon as you can regarding the supplement. They will be able to determine if your pet can still use Vet’s Best Flea & Tick Itch Support, and if not, what other skin support supplements would be appropriate for your dog.

The inclusion rate of garlic in our Flea & Tick Itch Support is added in controlled amounts. The safety of the pets we serve is our top priority, and we want to make sure consumers have the information they need to make the best decision for their pet. Garlic in large quantities can contribute to the development of Heinz bodies anemia, however the amount within our chews are within a safe range to provide to your pet when used as directed. However, if your pet receives garlic in other products in any appreciable quantities, it is always best to speak to your veterinarian.

The restriction we have on age limit is due to development of the pet, not their weight. While your dog may be large for their age, we still want to ensure that the product is not administered until they are at least 12 weeks of age to ensure they have had adequate time to develop.

The best by date of the product is two years after it has been manufactured and is listed on the back of the package.

The American College of Veterinary Dermatology has said that there is no commonly accepted standard of bathing frequency. This is because there are so many factors to consider when determining how often a pet with normal skin should be bathed. The lifestyle of the dog can affect the frequency, as dogs used for hunting or those who spend more time outdoors require more frequent baths than those who spend most of their time indoors. Additionally, dogs with thick coats tend to accumulate oil and debris, requiring frequent baths. 

For a healthy dog that has no skin irritation, bathing as needed is most appropriate. For dogs that have skin issues, or allergies it is best to speak to your veterinarian to determine the cadence at which to bathe your dog. They will also be able to advise on specific shampoos that will help their conditions. Lastly, always read the product label of the shampoo you are using prior to use, thoroughly to ensure it’s being used appropriately and according to the instructions.